Effective Date: 12/10/2024

At O’Neills Transport, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you engage with our road freight transport services, visit our website, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you engage with our services, we may collect personal information such as:

• Name
• Company Name
• Contact details (email address, phone number, physical address)
• Billing information (credit/debit card details, bank account information)
• Identification details (such as government-issued ID numbers where applicable)
• Driver’s license and vehicle details (for drivers or vehicle owners)
• Freight details (nature of goods, shipment dates, and locations)

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website or use our services, such as:

• Browser type and version
• IP address
• Operating system
• Referring site URLs
• Website usage information (pages visited, time spent on site, etc.)

1.3 Cookies

We may use cookies and similar technologies to improve your experience on our website. Cookies are small data files stored on your device that help us remember information about your visit. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We collect and use your information to:

• Provide and manage our road freight transport services
• Facilitate communication regarding shipments, deliveries, and customer service inquiries
• Process payments and manage billing
• Ensure compliance with applicable laws, regulations, and transport safety requirements
• Improve our services and customer experience
• Communicate with you about updates, promotions, and important notices (you can opt out of marketing communications at any time)
• Manage logistics, including routing and tracking of shipments

3. How We Share Your Information

We respect your privacy and will not sell or share your personal information with third parties except in the following cases:

• Service Providers: We may share information with trusted third-party service providers who help us operate our business, including payment processors, logistics partners, and IT support.
• Legal Requirements: We may disclose your information when required to comply with legal obligations, regulations, or requests by law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your information seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure storage of data, and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update your personal information
• Request the deletion of your personal information (subject to legal obligations)
• Restrict the processing of your personal information in certain circumstances
• Opt out of marketing communications at any time

If you wish to exercise any of these rights, please contact us at info@onitrans.ie.

7. Third-Party Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services following any changes signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
O’Neills International Transport
Email: info@onitrans.ie
Phone: +353 (0)66 7124876
Address: Dromthacker, Tralee, Co.Kerry, 78RG+4R